Be sure and check some of our other 100+ pages

    STILL PLENTY OF TIME FOR CHRISTMAS DELIVERIES!
 

WARRANTIES / RETURNS

                 

                          WARRANTIES: We will always try to do our best at representing an item to the best of our abilities. We will 

go out of our way to avoid any conflicts. They're just no fun. 

   This symbol signifies that this item has a 30 day limited warranty either from us or the original manufacture and will 

perform as stated in the listing text. Some NEW items may have a different manufacture warranty period. Crosley products

 for example have a 90 day manufactures warranty.

If item fails to perform as stated it may be able to be returned for repair /  replacement towards another item at our 

option. Items must have prior authorization before returning. Warranty will not cover user cosmetic damage, breakage, 

transit damage, misuse, abuse or actions out of the control of the user, seller or manufacturer such as flood, fire, lightning or 

other mishap. Items submitted for return will be shipped at buyers expense and shall be packaged for safe arrival, carrying 

full value insurance. Repairs will be handled ASAP, but due to various influences can take 30 days or longer to rectify, 

especially if parts or schematics must be obtained or due to backorder situations. Repair and return shipping time does not 

count against the original 90 day warranty period of our in-house warranty. It will be extended to it's full 90 days adding in 

any "down time".

Items not displaying this symbol have the guarantee to be "as represented" at time of sale. Different manufacturers 

handle their warranty policies differently and we must abide by their policies. 

Either of the above warranties are to cover and be applicable only to the actual unit purchased and does not cover any

accessories used with or connected to defective unit in any way. This is to include damage caused by or related to unit in

question ie: eaten tapes, scratched records / CD's, damaged speakers, blown tubes or any other damage or destruction of

property or life.  

Once an item has been shipped it becomes the buyers property and responsibility. 

Canceling an Order prior to shipment: A transaction can be stopped if called in before the close of business on the same

day the order was placed with no penalties / restocking fees and IF item has NOT already shipped (some drop ship products

are processed and shipped quickly). We will promptly refund / re-route your funds back to you. Beyond the close of the

original order days business and / or before the item is packed or shipped, there is a 10% cancellation / restock charge.

Your funds will be refunded, via a company check, or credit card refund in the case of credit card purchases, the full amount,

less the 10%. This will of course follow the time allowed for clearance of the original funds if check or similar instrument (ie: not

a credit card purchase) was used.  Once an item has been packed and / or shipped there is a 20% restocking fee

(Aluminum Christmas Trees, Color Wheels and Seasonal Items subject to a 30% re-stock fee). Trees and Color Wheels

cannot be returned for refunds or credit after Dec 1st.  Prior to that, tree and color wheel returns subject to 30% restock fee.

Shipping is not refundable.  After Dec 1st, trees and color wheels may only be returned for defective warranty replacements and

replacement parts, on the rare occasion a part should go bad.  No Packing & Shipping charges are refundable.


Shipping Damage: Any item sustaining damage in shipping and requiring relief for the entire or partial purchase price is 

subject to the discretion of the shipping company used via the transit insurance purchased, and abiding by each shipping 

companies rules and regulations. If relief is through Oak Tree Enterprises, and not directly from the shipper to the end 

purchaser / user it is after such relief from the shipper has been issued to us (Oak Tree Enterprises).        

RETURNS / CREDIT MEMOS / REFUNDS: No returns without prior authorization. Returns will  be accepted if 

buyer contacts us WITHIN 3 DAYS OF RECEIPT of merchandise to inform us of the problem, and that buyer will be 

returning item(s) for exchange / credit / repair / refund. Refunds subject to a 20% restocking fee. There is no fee if 

merchandise is exchanged for another item of the same or higher value. Buyer is responsible for all insured shipping charges,

from and back to us (or distributor in the case of Crosley), and proper packing to insure the items safe return to Oak Tree 

Enterprises or otherwise designated manufacturer. In the case of an item being returned for exchange when defective the 

return charges will be credited back by Oak Tree Enterprises not to exceed the original shipping and insurance charges. 

(Packing / crating charges not refundable as you should already have the packing materials from original receipt. 

-NO REFUNDS OR EXCHANGES ON ITEMS MARKED CONSIGNMENT (C), CLEARANCE, 

FINAL SALE, AUCTION ITEMS, OR AS-IS. 

Normal "SALE" items can generally be returned for exchange / repair / credit / refund.

-If an "Exchange for credit" memo should be issued, it will only be available once on an original transaction. Do not return 

any item without prior return authorization.

-Credits should be used within 90 days of issuance.  

-Although the operation or functioning condition of an item may sometimes be indicated, it is not a guarantee or warranty of 

any type unless specifically stated otherwise with this symbol Warranty. 

    

POLICIES, SPECIFICATIONS, AVAILABILITY, INFORMATION
AND PRICING SUBJECT TO CHANGE  AT ANYTIME  AND WITHOUT PRIOR NOTICE. 
Information such as "Circa" dates, original values, etc. are to the best of our knowledge. If you are critically concerned, 
you should do independent research on your own prior to ordering or utilizing this information in any way.

20% restock fee applies to all returns for refund, except
for aluminum Christmas Trees and related accessories which
have a 30% restock fee.
See our "Warranties / Returns" page via the link below for more details.

 *HOME PAGE*    |   ORDERING / POLICIES   |   WARRANTIES / RETURNS   |    Links   |

$5 Surcharge on all orders under $20.
(except Amazon Linked Book orders)

                                      

CONTACT / ORDERING BY 
E-MAIL:  

WAIT, before you email or phone
PLEASE READ THIS:
We are not able to do
 APPRAISALS or to ESTABLISH THE VALUE 
of items you have or are thinking of buying from another party, please do not call or email with either of those questions! We cannot respond to those requests.
&
ALSO: When e-mailing be sure to include a RELEVANT TOPIC, ie: Brand / Model number
in the SUBJECT LINE. SUBJECT lines left empty, or with SUBJECTS like;
Hello, Hi or similar will automatically be deleted by Anti-Virus / Spam settings.
(Subject lines left empty show up as "No Subject" and are deleted automatically
by our anti-spam settings"
( STOP Please see / read the "ORANGE" paragraphs above prior to hitting this email link or calling)

sales@elementsdecor.com             

Haven't received a response? See FAQ'S


OR
ORDERING BY PHONE (preferred) :  
(719) 964-7205 

9AM-8PM 7 days ROCKY MOUNTAIN TIME ZONE



We do not use a "Shopping Cart" or any "On-Line / web ordering" program.
Simply phone (preferred) or email us to place an order.

MAILING:
OAK TREE ENTERPRISES
PO. BOX 6182
COLORADO SPRINGS, CO 80934
U.S.A.

Before ordering by mail, please phone or email us about the item 
and the details of sending your funds. Thank-you.

THE  ABOVE  INTERNALLY  LINKED   PAGES  SHOULD  ANSWER  MANY OF THE
QUESTIONS  YOU  MIGHT HAVE.  THANK-YOU.

PLEASE BE SURE TO READ OUR "SELLING / TRADING" PAGE
PRIOR TO CONTACTING US ABOUT ANY ITEM'S YOU HAVE
TO SELL OR TRADE. THANK-YOU
 

Copyright © 1997-2008 Oak Tree Enterprises / Elements Decor
All manufacturer and product names are copyrights of their respective owners. 
All photos and text contained within this site are protected and may not be 
reproduced or used elsewhere, in anyway, without including the original credit tags / text. They also must be used / reproduced in their original form and include a complimenting credit to Oak Tree Vintage for their creation. This of course includes using OUR photos and OUR text in YOUR auctions / listings.  "WORLD AC POWER" ™ is a trademark of Oak Tree Enterprises. All Rights Reserved. Site created with "Front Page" and is likely best viewed with Internet Explorer ™. Will likely work on most other browsers as well.