(C) DESIGNATES A CONSIGNMENT

 


ORDERING / POLICIES


                          ORDERING:  WHEN YOU FIND THE ITEM(S)  YOU WOULD LIKE TO

                          BECOME HAPPILY INVOLVED WITH CONTACT US VIA EMAIL OR PHONE

                          WITH ANY FINAL QUESTIONS, AND  TO FINALIZE THE PAYMENT/ SHIPPING DETAILS. SOME

                           ITEMS HAVE AN AUTOMATED "SHOPPING CART" OPTION FOR ORDERING.

 

                          METHODS OF PAYMENT- DOMESTIC USA SALES: 

                               -BUSINESS AND PERSONAL CHECKS. (ALLOWING FOR CLEARANCE NOTIFICATION OF COURSE, WHICH IS

                                TYPICALLY 10-21 BUSINESS DAYS)

                               -MONEY ORDERS (VERIFIED ON OUR END)

                               -CASHIERS AND BANK CHECKS (VERIFIED ON OUR END)

                               - VISA

                               -MASTER CARD

                               - AMERICAN EXPRESS

                               - PAY PAL (for purchases under $300.)


                              
CREDIT CARD PURCHASES REQUIRE SIGNATURE OF CARDHOLDER UPON DELIVERY.
                                ITEM(S) MUST BE SHIPPED TO CREDIT CARD BILLING ADDRESS

                               -DIRECT BANK FUNDS TRANSFER ( AN ADDITIONAL SERVICE FEE WILL APPLY TO THIS OPTION)

                               -PLEASE DO NOT SEND CASH

                               - NO C.O.D.'S.

                               COLORADO  RESIDENTS MUST ADD APPROPRIATE  SALES TAX TO PRICE OF ITEM.

                              

                            METHODS OF PAYMENT- INTERNATIONAL SALES: 

                                -INTERNATIONAL POSTAL MONEY ORDERS (VERIFIED ON OUR END)

                               -INTERNATIONAL CASHIERS AND BANK CHECKS (VERIFIED ON OUR END)

                               -DIRECT BANK FUNDS TRANSFER ( AN ADDITIONAL SERVICE FEE WILL APPLY TO THIS OPTION)
         
                                - VISA, M/C & AMEX ALLOWED FROM SELECT COUNTRIES (OUR DISCRETION) ON SALES LESS THAN $300. 

                               -PLEASE DO NOT SEND CASH 

                                -NO C.O.D.'S.

                               -INTERNATIONAL BUYERS RESPONSIBLE FOR ANY AND ALL ADDITIONAL TAXES, DUTIES, TARIFFS,

                                 AND CUSTOMS FEES. (BUYER SHOULD INVESTIGATE THESE PRIOR TO ORDERING.

                                 - ALL INTERNATIONAL SALES TO BE PAID FOR IN US FUNDS ONLY.

                                 

                         

                    RETURNS / CREDIT MEMOS / REFUNDS: NO RETURNS WITHOUT PRIOR AUTHORIZATION.  RETURNS WILL

                          BE ACCEPTED IF BUYER CONTACTS US WITHIN 3 DAYS OF RECEIPT OF MERCHANDISE TO INFORM US OF THE

                          PROBLEM, AND THAT BUYER WILL BE RETURNING ITEM(S) FOR EXCHANGE / CREDIT / REFUND.

                          REFUNDS FOR CREDIT / REFUND SUBJECT TO A 20% RESTOCKING FEE.  THERE IS NO FEE IF MERCHANDISE IS EXCHANGED FOR 

                          ANOTHER ITEM  OF THE SAME OR HIGHER VALUE. BUYER IS RESPONSIBLE FOR ALL INSURED SHIPPING

                         CHARGES TO AND FROM   OAK TREE ENTERPRISES / ELEMENTS DECOR. 

                 (Aluminum Christmas Trees, Color Wheels and Seasonal Items subject to a 30% restock fee). Trees and Color Wheels

                        cannot be returned for refunds or credit after Dec 1st.  Prior to that, tree and color wheel returns subject to 30% restock fee.

                        Shipping is not refundable.  After Dec 1st, trees and color wheels may only be returned for defective warranty replacements and

                         replacement parts, on the rare occasion a part should go bad.
 
Packing & Shipping charges are not refundable.
 


                          -
NO REFUNDS OR EXCHANGES ON ITEMS MARKED CONSIGNMENT (C), CLEARANCE, FINAL

                          SALE, AUCTION ITEMS, OR AS-IS.
NORMAL SALE ITEMS CAN GENERALLY BE RETURNED FOR EXCHANGE /

                         CREDIT / REFUND.

                           -IF AN "EXCHANGE FOR CREDIT"  MEMO SHOULD BE ISSUED, IT WILL ONLY BE

                           AVAILABLE ONCE ON AN ORIGINAL TRANSACTION.   DO NOT RETURN ANY ITEM

                           WITHOUT PRIOR RETURN AUTHORIZATION.

                           -CREDITS SHOULD BE USED WITH-IN 90 DAYS.

                            -ALTHOUGH THE OPERATING OR FUNCTIONING CONDITION OF AN ITEM MAY

                            SOMETIMES BE INDICATED, IT IS NOT A GUARANTEE OR WARRANTY OF ANY TYPE.



                          SHIPPING: 

                          WE USE UPS FED EX AND USPS.   NO RUSH SHIPPING AVAILABLE EXCEPT FOR CROSLEY PRODUCTS.  

                            SHIPPING,  HANDLING,  INSURANCE, TAXES AND DUTIES ARE BUYERS RESPONSIBILITY. 

                          WE ARE VERY EXPERIENCED AT PACKING FRAGILE ITEMS FOR SHIPMENT.

                          WE WILL ALWAYS INSURE ITEM FOR IT'S FULL DOLLAR VALUE.  ANY DAMAGES

                           INCURRED IN SHIPMENT SHOULD BE IMMEDIATELY REPORTED TO SHIPPING

                           COMPANY.  WE PHOTOGRAPH AND DOCUMENT ALL SHIPMENTS TO ELIMINATE   

                             SHORTAGE DISPUTES. ALL CREDIT CARD PURCHASES SHIPPED WITH SIGNATURE REQUIRED 

                            FOR RECEIPT. NO EXCEPTIONS.



                           Expedited Shipping: Expedited shipping may be available on the item you desire. The options and charges can usually be ascertained at the time the order is placed. We will do all that is within our power and practical to accommodate your time frame. The vast majority of items shipped via an 'expedited' method will arrive within the time-frame indicated and are often guaranteed by the shipping company, ie; UPS, USPS, FedEx, etc. If you require and purchase expedited shipping on an item and it does not arrive by the originally indicated time, you may be able to request a refund on the 'shipping' charges portion. The 'shipper's guarantee' and 'relief / damages' extend to and are applicable only to the
actual and original shipping charges to your destination, charged through us by the shipper / shipping company.  Any expenses or charges associated with preparation, packaging, handling, 'off-day' ship surcharges, or any charges beyond the actual 'shipping' charges, charged through us by the shipper / shipping company are not refundable. Oak Tree Enterprises, LLC, nor any of it's companies, employees or agents are not responsible for any 'damages' of any sort you may incur as a result of tardy / missing / late / stolen / mis-directed packages. This includes costs you may incur for putting projects on hold, stalled photo shoots, stalled productions, key part installations etc.


           IF YOU HAVE ANY QUESTIONS ABOUT THE ABOVE, PLEASE CONTACT US. THANK YOU.


POLICIES, SPECIFICATIONS, AVAILABILITY, INFORMATION
AND PRICING SUBJECT TO CHANGE  AT ANYTIME  AND
WITHOUT PRIOR NOTICE. 
Information such as "Circa" dates, original values, etc. are to the best of our knowledge. If you are critically concerned, 
you should do independent
research on your own prior to ordering or utilizing this information in any way.

20% restock fee applies to all returns for refund, except
for aluminum Christmas Trees and related accessories which
have a 30% restock fee.
See our "Warranties / Returns" page via the link below for more details.


 *HOME PAGE*    |   ORDERING / POLICIES   |   WARRANTIES / RETURNS   |    Links   |

$5 Surcharge on all orders under $20.
(except Amazon Linked Book orders)

                                      

CONTACT / ORDERING BY 

E-MAIL:
 

WAIT, before you email or phone
PLEASE READ THIS:
We are not able to do
 APPRAISALS or to ESTABLISH THE VALUE 
of items you have or are thinking of buying from another party, please do not call or email with either of those questions! We cannot respond to those requests.

&
ALSO: When e-mailing be sure to include a
RELEVANT TOPIC, ie: Brand / Model number
in the
SUBJECT LINE. SUBJECT lines left empty, or with SUBJECTS like;
Hello, Hi or similar will automatically be deleted by Anti-Virus / Spam settings.
(Subject lines left empty show up as "No Subject" and are deleted automatically
by our anti-spam settings"

( STOP Please see / read the "ORANGE" paragraphs above prior to hitting this email link or calling)

sales@elementsdecor.com             

Haven't received a response? See our  FAQ'S
 page.


OR
ORDERING
BY PHONE
 
Toll Free (800) 806-4231 ext 2

9:30 AM- ~7:30 PM most days COLORADO / ROCKY MOUNTAIN TIME ZONE


Wondering where the "tone" you remember went?....


 

.... Surround yourself with Silver and find it again!



MAILING:
OAK TREE ENTERPRISES
PO. BOX 6182
COLORADO SPRINGS, CO 80934
U.S.A
.

Before ordering by mail, please phone or email us about the item 
and the details of sending your funds. Thank-you.

 

Copyright 1997-2016 Elements Decor.
Elements Decor is an Oak Tree Enterprises, LLC company.

All manufacturer and product names and trademarks are copyrights of their respective owners. 
All photos and text contained within this site are protected and may not be 
reproduced or used elsewhere, in anyway, without including the original credit tags / text. They also must be used / reproduced in their original form and include a complimenting credit to Oak Tree Vintage for their creation. This of course includes using OUR photos and OUR text in YOUR auctions / listings.  The "ELEMENTS
" logo is a trademark of Oak Tree Enterprises, LLC.
All Rights Reserved. Site created with "Front Page" and is likely best viewed with Internet Explorer . Will likely work on most other browsers as well.