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(C) DESIGNATES A CONSIGNMENT
ORDERING / POLICIES
ORDERING: WHEN YOU FIND THE ITEM(S) YOU WOULD LIKE TO
BECOME HAPPILY INVOLVED WITH CONTACT US VIA EMAIL OR PHONE
WITH ANY FINAL QUESTIONS, AND TO FINALIZE THE PAYMENT/ SHIPPING
DETAILS. SOME
ITEMS HAVE AN AUTOMATED "SHOPPING CART" OPTION FOR ORDERING.
METHODS
OF PAYMENT- DOMESTIC USA SALES:
-BUSINESS AND PERSONAL CHECKS. (ALLOWING FOR CLEARANCE NOTIFICATION OF COURSE, WHICH
IS
TYPICALLY 10-21 BUSINESS DAYS)
-MONEY ORDERS (VERIFIED ON OUR END)
-CASHIERS AND BANK CHECKS (VERIFIED ON OUR END)
- VISA
-MASTER CARD
- AMERICAN EXPRESS
- PAY PAL (for purchases under $300.)
CREDIT CARD PURCHASES REQUIRE SIGNATURE OF CARDHOLDER UPON DELIVERY.
ITEM(S)
MUST BE SHIPPED TO CREDIT CARD BILLING ADDRESS.
-DIRECT BANK FUNDS TRANSFER ( AN ADDITIONAL SERVICE FEE WILL APPLY TO THIS OPTION)
-PLEASE DO NOT SEND CASH.
- NO C.O.D.'S.
COLORADO RESIDENTS MUST ADD APPROPRIATE SALES TAX TO PRICE OF ITEM.
METHODS OF PAYMENT- INTERNATIONAL SALES:
-INTERNATIONAL POSTAL MONEY ORDERS (VERIFIED ON OUR END)
-INTERNATIONAL CASHIERS AND BANK CHECKS (VERIFIED ON OUR END)
-DIRECT BANK FUNDS TRANSFER ( AN ADDITIONAL SERVICE FEE WILL APPLY TO THIS OPTION)
- VISA, M/C & AMEX ALLOWED FROM SELECT COUNTRIES (OUR DISCRETION) ON
SALES LESS THAN $300.
-PLEASE
DO NOT SEND CASH.
-NO C.O.D.'S.
-INTERNATIONAL BUYERS RESPONSIBLE FOR ANY AND ALL ADDITIONAL TAXES, DUTIES, TARIFFS,
AND CUSTOMS FEES. (BUYER SHOULD INVESTIGATE THESE PRIOR TO ORDERING.
- ALL INTERNATIONAL SALES TO BE PAID FOR IN US FUNDS ONLY.
RETURNS / CREDIT MEMOS / REFUNDS: NO RETURNS WITHOUT PRIOR AUTHORIZATION. RETURNS WILL
BE ACCEPTED IF BUYER CONTACTS US WITHIN 3 DAYS OF RECEIPT OF MERCHANDISE TO INFORM US OF THE
PROBLEM, AND THAT BUYER WILL BE RETURNING ITEM(S) FOR EXCHANGE / CREDIT / REFUND.
REFUNDS FOR CREDIT / REFUND SUBJECT TO A 20% RESTOCKING FEE. THERE
IS NO FEE IF MERCHANDISE IS EXCHANGED FOR
ANOTHER
ITEM OF THE SAME OR HIGHER VALUE. BUYER IS RESPONSIBLE FOR ALL INSURED SHIPPING
CHARGES TO AND
FROM OAK TREE ENTERPRISES / ELEMENTS DECOR.
(Aluminum Christmas Trees, Color Wheels and Seasonal Items subject to a
30% restock fee).
Trees and Color Wheels
cannot be returned for refunds or credit after Dec 1st.
Prior to that, tree and color wheel returns subject to 30% restock fee.
Shipping is not refundable. After Dec 1st, trees and
color wheels may only be returned for defective warranty replacements and
replacement parts, on the rare occasion a part should
go bad. Packing & Shipping
charges are not refundable.
-NO REFUNDS OR
EXCHANGES ON ITEMS MARKED CONSIGNMENT (C), CLEARANCE, FINAL
SALE, AUCTION ITEMS, OR AS-IS. NORMAL SALE ITEMS CAN GENERALLY BE
RETURNED FOR EXCHANGE /
CREDIT /
REFUND.
-IF AN "EXCHANGE FOR CREDIT" MEMO SHOULD BE ISSUED, IT WILL ONLY BE
AVAILABLE ONCE ON AN ORIGINAL TRANSACTION. DO NOT RETURN ANY ITEM
WITHOUT PRIOR RETURN AUTHORIZATION.
-CREDITS SHOULD BE USED WITH-IN 90 DAYS.
-ALTHOUGH THE OPERATING OR FUNCTIONING CONDITION OF AN ITEM MAY
SOMETIMES BE INDICATED, IT IS NOT A GUARANTEE OR WARRANTY OF ANY TYPE.
SHIPPING:
WE
USE UPS FED EX AND USPS. NO RUSH SHIPPING AVAILABLE EXCEPT FOR
CROSLEY PRODUCTS.
SHIPPING, HANDLING,
INSURANCE, TAXES AND DUTIES ARE BUYERS RESPONSIBILITY.
WE ARE VERY EXPERIENCED AT PACKING FRAGILE ITEMS FOR SHIPMENT.
WE WILL ALWAYS INSURE ITEM FOR IT'S FULL DOLLAR VALUE. ANY DAMAGES
INCURRED IN SHIPMENT SHOULD BE IMMEDIATELY REPORTED TO SHIPPING
COMPANY. WE PHOTOGRAPH AND DOCUMENT ALL SHIPMENTS TO ELIMINATE
SHORTAGE DISPUTES. ALL CREDIT CARD PURCHASES SHIPPED WITH SIGNATURE REQUIRED
FOR RECEIPT. NO EXCEPTIONS.
Expedited Shipping: Expedited shipping may be available on the item you
desire. The options and charges can usually be ascertained at the time the order
is placed. We will do all that is within our power and practical to accommodate
your time frame. The vast majority of items shipped via an 'expedited' method
will arrive within the time-frame indicated and are often guaranteed by the
shipping company, ie; UPS, USPS, FedEx, etc. If you require and purchase
expedited shipping on an item and it does not arrive by the originally indicated
time, you may be able to request a refund on the 'shipping' charges portion. The
'shipper's guarantee' and 'relief / damages' extend to and are applicable only
to the
IF YOU HAVE ANY
QUESTIONS ABOUT THE ABOVE, PLEASE CONTACT US. THANK YOU.
POLICIES, SPECIFICATIONS, AVAILABILITY, INFORMATION
AND PRICING SUBJECT TO
CHANGE AT ANYTIME AND WITHOUT PRIOR
NOTICE.
Information such as "Circa" dates, original values, etc. are to the
best of our knowledge. If you are critically concerned,
you should do independent
research on your own prior to ordering or utilizing
this information in any way.
20% restock fee applies to all returns for refund,
except
for aluminum Christmas Trees and related accessories which
have a 30% restock fee.
See
our "Warranties / Returns" page via the link below for more details.
*HOME
PAGE*
|
ORDERING / POLICIES |
WARRANTIES / RETURNS |
Links |
$5 Surcharge on all orders under $20.
(except Amazon Linked Book orders)
CONTACT / ORDERING BY
E-MAIL:
WAIT, before you email or phone
PLEASE READ THIS:
We are not able to do
APPRAISALS
or to
ESTABLISH THE VALUE
of items you have or are thinking of buying from another
party, please do not
call or email with either of those questions! We cannot respond to those requests.
&
ALSO: When e-mailing be sure to include a
RELEVANT TOPIC, ie: Brand /
Model number
in the
SUBJECT LINE.
SUBJECT
lines left empty, or with SUBJECTS like;
Hello, Hi or similar will automatically be deleted by Anti-Virus / Spam
settings.
(Subject lines left empty show up as "No Subject" and are deleted
automatically
by our anti-spam settings"
( STOP
Please see / read the
"ORANGE" paragraphs above prior to hitting this email link or
calling)
sales@elementsdecor.com
Haven't received a response? See our
FAQ'S
page.
OR
ORDERING BY PHONE
:
Toll Free (800) 806-4231 ext 2
9:30 AM- ~7:30
PM most days COLORADO / ROCKY MOUNTAIN TIME ZONE
Wondering where the "tone" you remember went?....
.... Surround yourself with Silver and find it again!
MAILING:
OAK TREE ENTERPRISES
PO. BOX 6182
COLORADO SPRINGS, CO 80934
U.S.A.
Before ordering by mail, please phone or email us about the item
and the details of sending your funds. Thank-you.
Copyright ©
1997-2016 Elements Decor.
Elements Decor is an Oak Tree Enterprises, LLC company.
All manufacturer and product names and trademarks are copyrights of their
respective owners.
All photos and text contained within this site are protected
and may not be
reproduced or used elsewhere, in anyway, without including the
original credit tags / text. They also must be used / reproduced in their original form
and include a complimenting credit to Oak Tree Vintage for their creation. This
of course includes using OUR photos and OUR text in YOUR auctions / listings.
The "ELEMENTS"
logo ™ is a
trademark of Oak Tree Enterprises, LLC. All Rights Reserved.
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